{"id":135,"date":"2015-03-31T12:01:07","date_gmt":"2015-03-31T12:01:07","guid":{"rendered":"http:\/\/collaboriscom.wpengine.com\/?p=135"},"modified":"2022-02-17T09:55:34","modified_gmt":"2022-02-17T09:55:34","slug":"does-docread-still-see-user-accounts-that-have-been-disabled-in-ad","status":"publish","type":"post","link":"https:\/\/www.collaboris.com\/does-docread-still-see-user-accounts-that-have-been-disabled-in-ad\/","title":{"rendered":"Does DocRead still see user accounts that have been disabled in AD?"},"content":{"rendered":"<h1>Does DocRead still see user accounts that have been disabled in AD?<\/h1>\n<p>DocRead depends on SharePoint to get the membership of groups and audiences. Based on our tests and under some circumstances SharePoint will still return user accounts that have been disabled in AD.<\/p>\n<p>Because of this we recommend that the safest way for DocRead to stop using a user account is to remove that account from all DocRead audiences assigned to Documents.<\/p>\n<p>The following blog posts explains how to achieve this, please select the relevant one depending on the version of the DocRead software you are currently using:<\/p>\n<p><a href=\"\/how-to-free-up-docread-user-licenses-in-docread-version-2\/\">How to Free Up DocRead user licences in DocRead version 2 (or earlier)<\/a><\/p>\n<p><a href=\"\/how-to-free-up-docread-user-licenses-in-docread-version-3\/\">How to Free Up DocRead user licences in DocRead version 3 (or later)<\/a><\/p>\n<p>Here are some of our recent posts you may find interesting:<\/p>\n<div class=\"tcb-post-list tve-content-list thrv_wrapper\" data-type=\"grid\" data-pagination-type=\"none\" data-pages_near_current=\"2\" data-css=\"tve-u-17f0719da25\" data-no_posts_text=\"There are no posts to display.\" data-total_post_count=\"332\" data-total_sticky_count=\"0\" data-disabled-links=\"0\"><article id=\"post-1379478\" class=\"post-1379478 post type-post status-publish format-standard has-post-thumbnail hentry category-docread category-docread-kb category-docread365 category-policy-management post-wrapper thrv_wrapper thrive-animated-item \" data-id=\"1379478\" data-selector=\".post-wrapper\"><style class=\"tcb-post-list-dynamic-style\" type=\"text\/css\"><\/style>\n<p style=\"font-size: var(--tve-font-size, 13px);\"><span data-shortcode=\"tcb_post_published_date\" data-shortcode-name=\"Post date\" data-extra_key=\"\" data-attr-type=\"published\" data-attr-date-format-select=\"F j, Y\" data-attr-date-format=\"F j, Y\" data-attr-show-time=\"0\" data-attr-time-format-select=\"g:i a\" data-attr-time-format=\"\" data-attr-link=\"0\" data-attr-target=\"1\" data-attr-rel=\"0\" data-option-inline=\"1\">November 28, 2025 <\/span><\/p>\n<p><a href=\"https:\/\/www.collaboris.com\/m365-policy-management-hidden-costs\/#comments\" dynamic-postlink=\"tcb_post_comments_link\" data-shortcode-id=\"1371291\"><\/a><\/p>\n<h2 style=\"\"><span data-shortcode=\"tcb_post_title\" data-shortcode-name=\"Post title\" data-extra_key=\"\" data-attr-link=\"1\" data-attr-target=\"0\" data-attr-rel=\"0\" data-option-inline=\"1\" data-attr-static-link=\"{&quot;className&quot;:&quot;tve-froala fr-basic&quot;,&quot;href&quot;:&quot;https:\/\/www.collaboris.com\/sop-manual\/&quot;,&quot;title&quot;:&quot;SOP Manual&quot;,&quot;class&quot;:&quot;tve-froala fr-basic&quot;}\" data-attr-css=\"\"><a href=\"https:\/\/www.collaboris.com\/m365-policy-management-hidden-costs\/\" title=\"The Hidden Costs of Poor Policy Management in Microsoft 365\" data-css=\"\" class=\"tve-froala fr-basic\">The Hidden Costs of Poor Policy Management in Microsoft 365<\/a><\/span><\/h2>\n<section class=\"tcb-post-content tcb-shortcode thrv_wrapper\" data-css=\"tve-u-17f0719da3a\"><p>How DocRead Supports HIPAA Compliance in Healthcare The Health Insurance Portability and Accountability Act <a class=\"more-link\" href=\"https:\/\/www.collaboris.com\/m365-policy-management-hidden-costs\/#more-1379478\">...<\/a><\/p><\/section><a href=\"https:\/\/www.collaboris.com\/m365-policy-management-hidden-costs\/\"><span><span>Read More<\/span><\/span><\/a><\/article><article id=\"post-1379472\" class=\"post-1379472 post type-post status-publish format-standard has-post-thumbnail hentry category-docread category-healthcare post-wrapper thrv_wrapper thrive-animated-item \" data-id=\"1379472\" data-selector=\".post-wrapper\"><style class=\"tcb-post-list-dynamic-style\" type=\"text\/css\"><\/style>\n<p style=\"font-size: var(--tve-font-size, 13px);\"><span data-shortcode=\"tcb_post_published_date\" data-shortcode-name=\"Post date\" data-extra_key=\"\" data-attr-type=\"published\" data-attr-date-format-select=\"F j, Y\" data-attr-date-format=\"F j, Y\" data-attr-show-time=\"0\" data-attr-time-format-select=\"g:i a\" data-attr-time-format=\"\" data-attr-link=\"0\" data-attr-target=\"1\" data-attr-rel=\"0\" data-option-inline=\"1\">November 4, 2025 <\/span><\/p>\n<p><a href=\"https:\/\/www.collaboris.com\/docread-fda21-cfr-part11-compliance-tracking\/#comments\" dynamic-postlink=\"tcb_post_comments_link\" data-shortcode-id=\"1371291\"><\/a><\/p>\n<h2 style=\"\"><span data-shortcode=\"tcb_post_title\" data-shortcode-name=\"Post title\" data-extra_key=\"\" data-attr-link=\"1\" data-attr-target=\"0\" data-attr-rel=\"0\" data-option-inline=\"1\" data-attr-static-link=\"{&quot;className&quot;:&quot;tve-froala fr-basic&quot;,&quot;href&quot;:&quot;https:\/\/www.collaboris.com\/sop-manual\/&quot;,&quot;title&quot;:&quot;SOP Manual&quot;,&quot;class&quot;:&quot;tve-froala fr-basic&quot;}\" data-attr-css=\"\"><a href=\"https:\/\/www.collaboris.com\/docread-fda21-cfr-part11-compliance-tracking\/\" title=\"FDA 21 CFR Part 11 Compliance: How DocRead Helps Organizations Stay on Track\" data-css=\"\" class=\"tve-froala fr-basic\">FDA 21 CFR Part 11 Compliance: How DocRead Helps Organizations Stay on Track<\/a><\/span><\/h2>\n<section class=\"tcb-post-content tcb-shortcode thrv_wrapper\" data-css=\"tve-u-17f0719da3a\"><p>How DocRead Supports HIPAA Compliance in Healthcare The Health Insurance Portability and Accountability Act <a class=\"more-link\" href=\"https:\/\/www.collaboris.com\/docread-fda21-cfr-part11-compliance-tracking\/#more-1379472\">...<\/a><\/p><\/section><a href=\"https:\/\/www.collaboris.com\/docread-fda21-cfr-part11-compliance-tracking\/\"><span><span>Read More<\/span><\/span><\/a><\/article><article id=\"post-1379467\" class=\"post-1379467 post type-post status-publish format-standard has-post-thumbnail hentry category-docread category-healthcare post-wrapper thrv_wrapper thrive-animated-item \" data-id=\"1379467\" data-selector=\".post-wrapper\"><style class=\"tcb-post-list-dynamic-style\" type=\"text\/css\"><\/style>\n<p style=\"font-size: var(--tve-font-size, 13px);\"><span data-shortcode=\"tcb_post_published_date\" data-shortcode-name=\"Post date\" data-extra_key=\"\" data-attr-type=\"published\" data-attr-date-format-select=\"F j, Y\" data-attr-date-format=\"F j, Y\" data-attr-show-time=\"0\" data-attr-time-format-select=\"g:i a\" data-attr-time-format=\"\" data-attr-link=\"0\" data-attr-target=\"1\" data-attr-rel=\"0\" data-option-inline=\"1\">November 4, 2025 <\/span><\/p>\n<p><a href=\"https:\/\/www.collaboris.com\/how-docread-supports-hipaa-compliance-in-healthcare\/#comments\" dynamic-postlink=\"tcb_post_comments_link\" data-shortcode-id=\"1371291\"><\/a><\/p>\n<h2 style=\"\"><span data-shortcode=\"tcb_post_title\" data-shortcode-name=\"Post title\" data-extra_key=\"\" data-attr-link=\"1\" data-attr-target=\"0\" data-attr-rel=\"0\" data-option-inline=\"1\" data-attr-static-link=\"{&quot;className&quot;:&quot;tve-froala fr-basic&quot;,&quot;href&quot;:&quot;https:\/\/www.collaboris.com\/sop-manual\/&quot;,&quot;title&quot;:&quot;SOP Manual&quot;,&quot;class&quot;:&quot;tve-froala fr-basic&quot;}\" data-attr-css=\"\"><a href=\"https:\/\/www.collaboris.com\/how-docread-supports-hipaa-compliance-in-healthcare\/\" title=\"How DocRead Supports HIPAA Compliance in Healthcare\" data-css=\"\" class=\"tve-froala fr-basic\">How DocRead Supports HIPAA Compliance in Healthcare<\/a><\/span><\/h2>\n<section class=\"tcb-post-content tcb-shortcode thrv_wrapper\" data-css=\"tve-u-17f0719da3a\"><p>How DocRead Supports HIPAA Compliance in Healthcare The Health Insurance Portability and Accountability Act <a class=\"more-link\" href=\"https:\/\/www.collaboris.com\/how-docread-supports-hipaa-compliance-in-healthcare\/#more-1379467\">...<\/a><\/p><\/section><a href=\"https:\/\/www.collaboris.com\/how-docread-supports-hipaa-compliance-in-healthcare\/\"><span><span>Read More<\/span><\/span><\/a><\/article><article id=\"post-1379461\" class=\"post-1379461 post type-post status-publish format-standard has-post-thumbnail hentry category-docread category-docread-kb category-policy-management post-wrapper thrv_wrapper thrive-animated-item \" data-id=\"1379461\" data-selector=\".post-wrapper\"><style class=\"tcb-post-list-dynamic-style\" type=\"text\/css\"><\/style>\n<p style=\"font-size: var(--tve-font-size, 13px);\"><span data-shortcode=\"tcb_post_published_date\" data-shortcode-name=\"Post date\" data-extra_key=\"\" data-attr-type=\"published\" data-attr-date-format-select=\"F j, Y\" data-attr-date-format=\"F j, Y\" data-attr-show-time=\"0\" data-attr-time-format-select=\"g:i a\" data-attr-time-format=\"\" data-attr-link=\"0\" data-attr-target=\"1\" data-attr-rel=\"0\" data-option-inline=\"1\">October 1, 2025 <\/span><\/p>\n<p><a href=\"https:\/\/www.collaboris.com\/iso-9001-police-accountability\/#comments\" dynamic-postlink=\"tcb_post_comments_link\" data-shortcode-id=\"1371291\"><\/a><\/p>\n<h2 style=\"\"><span data-shortcode=\"tcb_post_title\" data-shortcode-name=\"Post title\" data-extra_key=\"\" data-attr-link=\"1\" data-attr-target=\"0\" data-attr-rel=\"0\" data-option-inline=\"1\" data-attr-static-link=\"{&quot;className&quot;:&quot;tve-froala fr-basic&quot;,&quot;href&quot;:&quot;https:\/\/www.collaboris.com\/sop-manual\/&quot;,&quot;title&quot;:&quot;SOP Manual&quot;,&quot;class&quot;:&quot;tve-froala fr-basic&quot;}\" data-attr-css=\"\"><a href=\"https:\/\/www.collaboris.com\/iso-9001-police-accountability\/\" title=\"How Collaboris Helps Law Enforcement Agencies Achieve ISO 9001 Certification\" data-css=\"\" class=\"tve-froala fr-basic\">How Collaboris Helps Law Enforcement Agencies Achieve ISO 9001 Certification<\/a><\/span><\/h2>\n<section class=\"tcb-post-content tcb-shortcode thrv_wrapper\" data-css=\"tve-u-17f0719da3a\"><p>\"Why Managing Document Versions in SharePoint is So Hard (and What to Do About <a class=\"more-link\" href=\"https:\/\/www.collaboris.com\/iso-9001-police-accountability\/#more-1379461\">...<\/a><\/p><\/section><a href=\"https:\/\/www.collaboris.com\/iso-9001-police-accountability\/\"><span><span>Read More<\/span><\/span><\/a><\/article><article id=\"post-1379454\" class=\"post-1379454 post type-post status-publish format-standard has-post-thumbnail hentry category-docread category-docread-kb category-policy-management post-wrapper thrv_wrapper thrive-animated-item \" data-id=\"1379454\" data-selector=\".post-wrapper\"><style class=\"tcb-post-list-dynamic-style\" type=\"text\/css\"><\/style>\n<p style=\"font-size: var(--tve-font-size, 13px);\"><span data-shortcode=\"tcb_post_published_date\" data-shortcode-name=\"Post date\" data-extra_key=\"\" data-attr-type=\"published\" data-attr-date-format-select=\"F j, Y\" data-attr-date-format=\"F j, Y\" data-attr-show-time=\"0\" data-attr-time-format-select=\"g:i a\" data-attr-time-format=\"\" data-attr-link=\"0\" data-attr-target=\"1\" data-attr-rel=\"0\" data-option-inline=\"1\">September 23, 2025 <\/span><\/p>\n<p><a href=\"https:\/\/www.collaboris.com\/sox-compliance\/#comments\" dynamic-postlink=\"tcb_post_comments_link\" data-shortcode-id=\"1371291\"><\/a><\/p>\n<h2 style=\"\"><span data-shortcode=\"tcb_post_title\" data-shortcode-name=\"Post title\" data-extra_key=\"\" data-attr-link=\"1\" data-attr-target=\"0\" data-attr-rel=\"0\" data-option-inline=\"1\" data-attr-static-link=\"{&quot;className&quot;:&quot;tve-froala fr-basic&quot;,&quot;href&quot;:&quot;https:\/\/www.collaboris.com\/sop-manual\/&quot;,&quot;title&quot;:&quot;SOP Manual&quot;,&quot;class&quot;:&quot;tve-froala fr-basic&quot;}\" data-attr-css=\"\"><a href=\"https:\/\/www.collaboris.com\/sox-compliance\/\" title=\"SOX Compliance with Collaboris and DocRead: Making Governance Practical\" data-css=\"\" class=\"tve-froala fr-basic\">SOX Compliance with Collaboris and DocRead: Making Governance Practical<\/a><\/span><\/h2>\n<section class=\"tcb-post-content tcb-shortcode thrv_wrapper\" data-css=\"tve-u-17f0719da3a\"><p>\"Why Managing Document Versions in SharePoint is So Hard (and What to Do About <a class=\"more-link\" href=\"https:\/\/www.collaboris.com\/sox-compliance\/#more-1379454\">...<\/a><\/p><\/section><a href=\"https:\/\/www.collaboris.com\/sox-compliance\/\"><span><span>Read More<\/span><\/span><\/a><\/article><article id=\"post-1379447\" class=\"post-1379447 post type-post status-publish format-standard has-post-thumbnail hentry category-docread category-docread-kb post-wrapper thrv_wrapper thrive-animated-item \" data-id=\"1379447\" data-selector=\".post-wrapper\"><style class=\"tcb-post-list-dynamic-style\" type=\"text\/css\"><\/style>\n<p style=\"font-size: var(--tve-font-size, 13px);\"><span data-shortcode=\"tcb_post_published_date\" data-shortcode-name=\"Post date\" data-extra_key=\"\" data-attr-type=\"published\" data-attr-date-format-select=\"F j, Y\" data-attr-date-format=\"F j, Y\" data-attr-show-time=\"0\" data-attr-time-format-select=\"g:i a\" data-attr-time-format=\"\" data-attr-link=\"0\" data-attr-target=\"1\" data-attr-rel=\"0\" data-option-inline=\"1\">September 23, 2025 <\/span><\/p>\n<p><a href=\"https:\/\/www.collaboris.com\/iso-27001-with-collaboris-docread\/#comments\" dynamic-postlink=\"tcb_post_comments_link\" data-shortcode-id=\"1371291\"><\/a><\/p>\n<h2 style=\"\"><span data-shortcode=\"tcb_post_title\" data-shortcode-name=\"Post title\" data-extra_key=\"\" data-attr-link=\"1\" data-attr-target=\"0\" data-attr-rel=\"0\" data-option-inline=\"1\" data-attr-static-link=\"{&quot;className&quot;:&quot;tve-froala fr-basic&quot;,&quot;href&quot;:&quot;https:\/\/www.collaboris.com\/sop-manual\/&quot;,&quot;title&quot;:&quot;SOP Manual&quot;,&quot;class&quot;:&quot;tve-froala fr-basic&quot;}\" data-attr-css=\"\"><a href=\"https:\/\/www.collaboris.com\/iso-27001-with-collaboris-docread\/\" title=\"ISO 27001 Compliance Made Simple with Collaboris and DocRead\" data-css=\"\" class=\"tve-froala fr-basic\">ISO 27001 Compliance Made Simple with Collaboris and DocRead<\/a><\/span><\/h2>\n<section class=\"tcb-post-content tcb-shortcode thrv_wrapper\" data-css=\"tve-u-17f0719da3a\"><p>DocRead vs PowerDMS: Policy &amp; Training Tools Comparison Many organizations already pay for Microsoft <a class=\"more-link\" href=\"https:\/\/www.collaboris.com\/iso-27001-with-collaboris-docread\/#more-1379447\">...<\/a><\/p><\/section><a href=\"https:\/\/www.collaboris.com\/iso-27001-with-collaboris-docread\/\"><span><span>Read More<\/span><\/span><\/a><\/article><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Does DocRead still see user accounts that have been disabled in AD? DocRead depends on SharePoint to get the membership of groups and audiences. Based on our tests and under some circumstances SharePoint will still return user accounts that have been disabled in AD. Because of this we recommend that the safest way for DocRead [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":2108,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[23,10],"tags":[],"class_list":["post-135","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-docread-kb","category-knowledgebase","post-wrapper","thrv_wrapper","thrive-animated-item"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>DocRead and disabled AD user accounts - Collaboris<\/title>\n<meta name=\"description\" content=\"This post explains how to ensure that users removed from AD do not receive tasks from DocRead\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.collaboris.com\/does-docread-still-see-user-accounts-that-have-been-disabled-in-ad\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Does DocRead still see user accounts that have been disabled in AD?\" \/>\n<meta property=\"og:description\" content=\"This post explains how to ensure that users removed from AD do not receive tasks from DocRead\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.collaboris.com\/does-docread-still-see-user-accounts-that-have-been-disabled-in-ad\/\" \/>\n<meta property=\"og:site_name\" content=\"Collaboris\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Collaboris\/\" \/>\n<meta property=\"article:published_time\" content=\"2015-03-31T12:01:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-02-17T09:55:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.collaboris.com\/wp-content\/uploads\/2016\/07\/blue_820x300_docread_img.png\" \/>\n\t<meta property=\"og:image:width\" content=\"820\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mark Jones\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Collaboris\" \/>\n<meta name=\"twitter:site\" content=\"@Collaboris\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jones\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" 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