{"id":1355,"date":"2020-10-21T12:14:50","date_gmt":"2020-10-21T12:14:50","guid":{"rendered":"http:\/\/collaboriscom.wpengine.com\/?p=1355"},"modified":"2024-08-06T12:47:24","modified_gmt":"2024-08-06T12:47:24","slug":"standard-operating-procedures-a-complete-guide-audience-and-authors","status":"publish","type":"post","link":"https:\/\/www.collaboris.com\/standard-operating-procedures-a-complete-guide-audience-and-authors\/","title":{"rendered":"Standard Operating Procedures Guide \u2013 Audience and Authors"},"content":{"rendered":"<h1 style=\"\">Standard Operating Procedures Guide \u2013 Audience and Authors<\/h1>\n<p>Welcome back to the third in our <a href=\"#tve-jump-191271a1130\" jump-animation=\"smooth\" style=\"outline: none;\">series of blogs<\/a> describing the Key elements in the SOP lifecycle. So far we have introduced the \u2018SOP pie\u2019 and discussed Scope &amp; Purpose. This blog will dig further into the 2nd slice \u2013 Audience and Authors<\/p>\n<p><span><img loading=\"lazy\" decoding=\"async\" alt=\"The SOP pie diagram highlighting the audience and authors of a sop\" src=\"https:\/\/www.collaboris.com\/wp-content\/uploads\/2016\/06\/sop-pie-slice-2.png\" style=\"aspect-ratio: auto 600 \/ 343;\" width=\"600\" height=\"343\" data-width=\"600\" data-height=\"343\" data-init-width=\"600\" data-init-height=\"343\" title=\"The SOP pie\"><\/span><\/p>\n<h4><span>So let\u2019s start with Audience<\/span><\/h4>\n<p>This is an area that is often not considered when creating and updating SOP\u2019s. During the Scope and Purpose stage you should have already identified your audience at a high level. Now when moving into that SOP we need to dig a little further and understand that target audience in more detail.<\/p>\n<ul>\n<li style=\"\"><strong>Does the audience have differing language skills?<\/strong>&#8230; These could be subtle variations in language skills through to having different nationalities. Often a way to accommodate these challenges is the use of pictures.<\/li>\n<li style=\"\"><strong>Do they have varying needs from the SOP?<\/strong>&#8230; Before we put pen to paper and start moving into the Format and Writing style section, identify if the audience of this SOP falls into more than one group of people. E.g. The team leader or a section in a factory may be interested in slightly different parts of the same SOP to that of the team members doing the hands on work. Make a note of those groups and some of their different requirements and use this to feed into the creation of the SOP.<\/li>\n<li style=\"\"><strong>What are their knowledge levels?<\/strong>&#8230; Again before we put pen to paper, and at most stages of the SOP lifecycle, we need to review and give considerations to the knowledge levels of the groups of people within our audience.<\/li>\n<\/ul>\n<p>__CONFIG_colors_palette__{&#8220;active_palette&#8221;:0,&#8221;config&#8221;:{&#8220;colors&#8221;:{&#8220;16871&#8221;:{&#8220;name&#8221;:&#8221;Accent Darker&#8221;,&#8221;parent&#8221;:&#8221;43816&#8243;,&#8221;lock&#8221;:{&#8220;saturation&#8221;:0}},&#8221;43816&#8243;:{&#8220;name&#8221;:&#8221;Main Accent&#8221;,&#8221;parent&#8221;:-1},&#8221;4592d&#8221;:{&#8220;name&#8221;:&#8221;Accent Lighter&#8221;,&#8221;parent&#8221;:&#8221;43816&#8243;,&#8221;lock&#8221;:{&#8220;lightness&#8221;:1,&#8221;saturation&#8221;:1}}},&#8221;gradients&#8221;:[]},&#8221;palettes&#8221;:[{&#8220;name&#8221;:&#8221;Default&#8221;,&#8221;value&#8221;:{&#8220;colors&#8221;:{&#8220;16871&#8221;:{&#8220;val&#8221;:&#8221;rgb(3, 3, 3)&#8221;,&#8221;hsl_parent_dependency&#8221;:{&#8220;h&#8221;:80,&#8221;l&#8221;:0.01,&#8221;s&#8221;:-0.05}},&#8221;43816&#8243;:{&#8220;val&#8221;:&#8221;rgb(171, 212, 107)&#8221;,&#8221;hsl&#8221;:{&#8220;h&#8221;:83,&#8221;s&#8221;:0.5497,&#8221;l&#8221;:0.6255,&#8221;a&#8221;:1}},&#8221;4592d&#8221;:{&#8220;val&#8221;:&#8221;rgb(244, 250, 235)&#8221;,&#8221;hsl_parent_dependency&#8221;:{&#8220;h&#8221;:84,&#8221;l&#8221;:0.95,&#8221;s&#8221;:0.58}}},&#8221;gradients&#8221;:[]},&#8221;original&#8221;:{&#8220;colors&#8221;:{&#8220;16871&#8221;:{&#8220;val&#8221;:&#8221;rgb(29, 23, 12)&#8221;,&#8221;hsl_parent_dependency&#8221;:{&#8220;h&#8221;:38,&#8221;s&#8221;:0.41,&#8221;l&#8221;:0.08,&#8221;a&#8221;:1}},&#8221;43816&#8243;:{&#8220;val&#8221;:&#8221;rgb(255, 204, 102)&#8221;,&#8221;hsl&#8221;:{&#8220;h&#8221;:40,&#8221;s&#8221;:1,&#8221;l&#8221;:0.7,&#8221;a&#8221;:1}},&#8221;4592d&#8221;:{&#8220;val&#8221;:&#8221;rgb(250, 246, 236)&#8221;,&#8221;hsl_parent_dependency&#8221;:{&#8220;h&#8221;:42,&#8221;s&#8221;:0.58,&#8221;l&#8221;:0.95,&#8221;a&#8221;:1}}},&#8221;gradients&#8221;:[]}}]}__CONFIG_colors_palette__  <\/p>\n<h3 style=\"\"><span>Are your policies&nbsp;<\/span><span><strong>read on time and by the right people?<\/strong><\/span><\/h3>\n<p style=\"text-align: center;\">DocRead makes compliance simple<\/p>\n<p>  <a href=\"https:\/\/www.collaboris.com\/products\/docread-365\/\" style=\"border-radius: 0px; overflow: hidden;\" target=\"_blank\" rel=\"noopener\"> <span style=\"\"><span style=\"\">See how<\/span><\/span> <\/a>   <\/p>\n<h4><span>Onto Authors<\/span><\/h4>\n<p><span><\/span>Remember just because you have been given the responsibility to create the SOP, it may not mean that you are the correct person to write it. Similarly whilst a head office team or committee may have triggered the need for the SOP, they are often not the correct people either. Identifying the most appropriate person is rarely simple, so here are some tips to help:<\/p>\n<ul>\n<li><strong><span style=\"font-size: 17px;\">Who is doing this activity now?<\/span><\/strong><span style=\"font-size: 17px;\"> \u2013 They need to be consulted at the very least, and are prime candidates to be one of the Author team.<\/span><\/li>\n<li><span style=\"font-size: 17px;\"><strong>Who has the knowledge on how it should be done at a local level?<\/strong> \u2013 So this could be the same person as above or could be the local expert on this process or product.<\/span><\/li>\n<li><span style=\"font-size: 17px;\"><strong>Consider the site and location?<\/strong> &#8211; If the same SOP is to be implemented at different sites, then people from each site will need to be involved as contributors, you may well need to have slightly different SOP\u2019s at each site.<\/span><\/li>\n<li><span style=\"font-size: 17px;\"><strong>Collaboration Method<\/strong> &#8211; All the authors involved will need to be able to work collaboratively on its creation and will need a means of doing this. SharePoint would be the perfect tool for this&#8230;take a look at this blog on using<\/span><a href=\"https:\/\/www.collaboris.com\/5-reasons-to-use-sharepoint-for-standard-operating-procedure-sop-management\/\"><span style=\"font-size: 17px;\">&nbsp;SharePoint for SOP&#8217;s<\/span><\/a><\/li>\n<\/ul>\n<p>It goes without saying that as well as these points above we need to consider all we have learnt about the SOP and its audiences so far in the process. Even if our choice of author is limited due to real world constraints, at least if we consider these points we are heading in the right direction for a successful and workable SOP.<\/p>\n<p><span><a href=\"https:\/\/www.collaboris.com\/wp-content\/uploads\/2024\/02\/sop_guide_ebook.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" alt=\"\" data-id=\"1377000\" width=\"204\" data-init-width=\"381\" height=\"250\" data-init-height=\"467\" title=\"sop_guide_ebook\" loading=\"lazy\" src=\"https:\/\/www.collaboris.com\/wp-content\/uploads\/2024\/02\/sop_guide_ebook.png\" data-link-wrap=\"true\" data-width=\"204\" data-height=\"250\" style=\"aspect-ratio: auto 381 \/ 467;\"><\/a><\/span><\/p>\n<h3 style=\"\">Get your free Standard Operating Procedures guide<\/h3>\n<p style=\"\">Creating Standard Operating Procedures for your organisation doesn&#8217;t have to be complicated. This guide will introduce you to the whole lifecycle from creation to training and distribution.<\/p>\n<p>__CONFIG_colors_palette__{&#8220;active_palette&#8221;:0,&#8221;config&#8221;:{&#8220;colors&#8221;:{&#8220;9296b&#8221;:{&#8220;name&#8221;:&#8221;Main Accent&#8221;,&#8221;parent&#8221;:-1}},&#8221;gradients&#8221;:[]},&#8221;palettes&#8221;:[{&#8220;name&#8221;:&#8221;Default Palette&#8221;,&#8221;value&#8221;:{&#8220;colors&#8221;:{&#8220;9296b&#8221;:{&#8220;val&#8221;:&#8221;var(&#8211;tcb-color-7)&#8221;}},&#8221;gradients&#8221;:[]},&#8221;original&#8221;:{&#8220;colors&#8221;:{&#8220;9296b&#8221;:{&#8220;val&#8221;:&#8221;rgb(19, 114, 211)&#8221;,&#8221;hsl&#8221;:{&#8220;h&#8221;:210,&#8221;s&#8221;:0.83,&#8221;l&#8221;:0.45,&#8221;a&#8221;:1}}},&#8221;gradients&#8221;:[]}}]}__CONFIG_colors_palette__ <a href=\"\"><span style=\"\">    <\/span> <span style=\"\"><span style=\"\"><strong><\/strong><span style=\"font-weight: normal;\">Get your free eBook<\/span><\/span><\/span> <\/a>  <\/p>\n<p><a href=\"https:\/\/www.collaboris.com\/ebooks\/\" target=\"_blank\" style=\"outline: none;\" rel=\"noopener\">See all of our free eBooks<\/a><\/p>\n<h6>Other articles in the series:<\/h6>\n<ul>\n<li style=\"\"><a href=\"https:\/\/www.collaboris.com\/standard-operating-procedures-a-complete-guide-scope-and-purpose\/\"><\/a><a href=\"\/standard-operating-procedures-a-complete-guide\/\">\ufeff\ufeffIntroduction<\/a><\/li>\n<li><a href=\"https:\/\/www.collaboris.com\/standard-operating-procedures-a-complete-guide-scope-and-purpose\/\" style=\"outline: none;\">Scope and \ufeff\ufeffPurpose\ufeff\ufeff<\/a><\/li>\n<li><a href=\"https:\/\/www.collaboris.com\/standard-operating-procedures-a-complete-guide-audience-and-authors\/\" style=\"outline: none;\">Audience and Authors<\/a>&nbsp;(this post)<\/li>\n<li><a href=\"https:\/\/www.collaboris.com\/standard-operating-procedures-a-complete-guide-4-format-writing-style\/\">Format and Writing Style<\/a><\/li>\n<li><a href=\"https:\/\/www.collaboris.com\/standard-operating-procedures-a-complete-guide-test-adjust\/\">Test and Adjust<\/a><\/li>\n<li><a href=\"https:\/\/www.collaboris.com\/standard-operating-procedures-a-complete-guide-distribute-train\/\">Distribute &amp; Train<\/a><\/li>\n<li><a href=\"https:\/\/www.collaboris.com\/standard-operating-procedures-a-complete-guide-review-update\/\" style=\"outline: none;\">Review &amp; U\ufeffpdate<\/a><\/li>\n<\/ul>\n<h2 style=\"\">You may also like:<\/h2>\n<h2 style=\"\"><span data-shortcode=\"tcb_post_title\" data-shortcode-name=\"Post title\" data-extra_key=\"\" data-attr-link=\"1\" data-attr-target=\"0\" data-attr-rel=\"0\" data-option-inline=\"1\" data-attr-static-link=\"{&quot;className&quot;:&quot;&quot;,&quot;href&quot;:&quot;https:\/\/www.collaboris.com\/importance-policy-procedures-ai-work\/&quot;,&quot;title&quot;:&quot;The importance of policies and procedures for AI usage at work&quot;,&quot;class&quot;:&quot;&quot;}\" data-attr-css=\"\"><a href=\"https:\/\/www.collaboris.com\/importance-policy-procedures-ai-work\/\" title=\"The importance of policies and procedures for AI usage at work\" data-css=\"\">The importance of policies and procedures for AI usage at work<\/a><\/span><\/h2>\n<p>The importance of policies and procedures for AI usage at work In today&#8217;s rapidly <a href=\"https:\/\/www.collaboris.com\/importance-policy-procedures-ai-work\/#more-1378426\">&#8230;<\/a><\/p>\n<p><a href=\"https:\/\/www.collaboris.com\/importance-policy-procedures-ai-work\/\"><span><span>Read More<\/span><\/span><\/a><\/p>\n<h2 style=\"\"><span data-shortcode=\"tcb_post_title\" data-shortcode-name=\"Post title\" data-extra_key=\"\" data-attr-link=\"1\" data-attr-target=\"0\" data-attr-rel=\"0\" data-option-inline=\"1\" data-attr-static-link=\"{&quot;className&quot;:&quot;&quot;,&quot;href&quot;:&quot;https:\/\/www.collaboris.com\/importance-policy-procedures-ai-work\/&quot;,&quot;title&quot;:&quot;The importance of policies and procedures for AI usage at work&quot;,&quot;class&quot;:&quot;&quot;}\" data-attr-css=\"\"><a href=\"https:\/\/www.collaboris.com\/docread-cockpit-release-notes-v1-1-3\/\" title=\"DocRead Cockpit release notes \u2013 V1.1.3\" data-css=\"\">DocRead Cockpit release notes \u2013 V1.1.3<\/a><\/span><\/h2>\n<p>DocRead Cockpit &#8211; 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So far we have introduced the \u2018SOP pie\u2019 and discussed Scope &amp; Purpose. This blog will dig further into the 2nd slice \u2013 Audience and Authors So let\u2019s start [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":1376761,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[6],"tags":[],"class_list":["post-1355","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-policy-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Complete guide to the SOP lifecycle - Audience and Authors<\/title>\n<meta name=\"description\" content=\"This post considers the impact audiences and authors have on your SOP lifecycle and how to incorporate their requirements\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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