{"id":446,"date":"2014-12-15T06:59:33","date_gmt":"2014-12-15T06:59:33","guid":{"rendered":"http:\/\/collaboriscom.wpengine.com\/?p=446"},"modified":"2022-02-16T14:44:41","modified_gmt":"2022-02-16T14:44:41","slug":"why-are-my-line-manager-reports-blank","status":"publish","type":"post","link":"https:\/\/www.collaboris.com\/why-are-my-line-manager-reports-blank\/","title":{"rendered":"Why are my line manager reports blank?"},"content":{"rendered":"<\/p>\n<h1>Why are my line manager reports blank?<\/h1>\n<p><strong>Line manager reports:<\/strong><\/p>\n<p>Line manager reports within DocRead are available to any manager with direct reports. They only show a managers direct reports i.e. one level down in the organization hierarchy. They provide a simple and convenient way for each manager to ensure their team or department stay on top of their compliance tasks.<\/p>\n<p>They are &#8216;real time&#8217; and will update automatically when a user completes a task (they don\u2019t have to be manually re-run).<\/p>\n<p>A manager would just have to refresh their screen for the reports update subject to the conditions below\u2026<\/p>\n<p>The things to remember for these reports to work effectively are:<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>The \u2018manager\u2019 field must be populated in Active Directory as shown here:<span data-sfref=\"[images|OpenAccessDataProvider]e04a1a07-9269-6cc1-8ef1-ff000085af30\"><a href=\"\/wp-content\/uploads\/2015\/07\/233-1.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.collaboris.com\/wp-content\/uploads\/2015\/07\/233-1.jpg\" alt=\"233-1\" width=\"331\" height=\"414\" \/><\/a><\/span><\/li>\n<li>The user profile synchronisation service has to be running and<\/li>\n<li>A DocRead timer job has to run to synchronise the DocRead database with the SharePoint user profiles.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>To make it even easier for managers to access their reports, you may like to add a quick link into their link list. <a href=\"https:\/\/www.collaboris.com\/how-to-add-a-quick-link-to-docread-reports\/\">This post<\/a> explains how to do this.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why are my line manager reports blank? Line manager reports: Line manager reports within DocRead are available to any manager with direct reports. They only show a managers direct reports i.e. one level down in the organization hierarchy. They provide a simple and convenient way for each manager to ensure their team or department stay [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":2108,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[23,10],"tags":[],"class_list":["post-446","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-docread-kb","category-knowledgebase"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why are my line manager reports blank? - Collaboris<\/title>\n<meta name=\"description\" content=\"Bespoke reports can help line managers ensure their teams keep up to date with compliance needs - here&#039;s how to ensure they work\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.collaboris.com\/why-are-my-line-manager-reports-blank\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why are my line manager reports blank?\" \/>\n<meta property=\"og:description\" content=\"Bespoke reports can help line managers ensure their teams keep up to date with compliance needs - here&#039;s how to ensure they work\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.collaboris.com\/why-are-my-line-manager-reports-blank\/\" \/>\n<meta property=\"og:site_name\" content=\"Collaboris\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Collaboris\/\" \/>\n<meta property=\"article:published_time\" content=\"2014-12-15T06:59:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-02-16T14:44:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.collaboris.com\/wp-content\/uploads\/2016\/07\/blue_820x300_docread_img.png\" \/>\n\t<meta property=\"og:image:width\" content=\"820\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mark Jones\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Collaboris\" \/>\n<meta name=\"twitter:site\" content=\"@Collaboris\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Jones\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.collaboris.com\/why-are-my-line-manager-reports-blank\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.collaboris.com\/why-are-my-line-manager-reports-blank\/\"},\"author\":{\"name\":\"Mark Jones\",\"@id\":\"https:\/\/www.collaboris.com\/#\/schema\/person\/1267c19507e47b0069837c8f1a5510dd\"},\"headline\":\"Why are my line manager reports blank?\",\"datePublished\":\"2014-12-15T06:59:33+00:00\",\"dateModified\":\"2022-02-16T14:44:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.collaboris.com\/why-are-my-line-manager-reports-blank\/\"},\"wordCount\":189,\"publisher\":{\"@id\":\"https:\/\/www.collaboris.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.collaboris.com\/why-are-my-line-manager-reports-blank\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.collaboris.com\/wp-content\/uploads\/2016\/07\/blue_820x300_docread_img.png\",\"articleSection\":[\"DocRead Kb\",\"Knowledgebase\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.collaboris.com\/why-are-my-line-manager-reports-blank\/\",\"url\":\"https:\/\/www.collaboris.com\/why-are-my-line-manager-reports-blank\/\",\"name\":\"Why are my line manager reports blank? 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