{"id":52,"date":"2015-05-28T06:41:20","date_gmt":"2015-05-28T06:41:20","guid":{"rendered":"http:\/\/collaboriscom.wpengine.com\/?page_id=52"},"modified":"2024-02-18T22:27:27","modified_gmt":"2024-02-18T22:27:27","slug":"support","status":"publish","type":"page","link":"https:\/\/www.collaboris.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<h1 style=\"\">Our Support<\/h1>\n<h3 style=\"\">There are various resources and tools available to both customers and non-customers for answering your queries, resolving your issues, or simply finding out more about what DocRead can do for you.<\/h3>\n<p>Our software is compatible with Office365 \/ Microsoft 365 \/ SharePoint online. An on-premises version for SharePoint 2019 and 2016 are also available.<\/p>\n<p><a href=\"https:\/\/helpdesk.collaboris.com\/portal\/signin#newticket\" target=\"_blank\" rel=\"noopener\"><span><span><\/span><\/span><span>RAISE A SUPPORT TICKET<\/span><\/a><span><a href=\"https:\/\/www.collaboris.com\/wp-content\/uploads\/2024\/02\/blue_raiseaticket_icon.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/www.collaboris.com\/wp-content\/uploads\/2024\/02\/blue_raiseaticket_icon.png\" style=\"aspect-ratio: auto 250 \/ 300;\" width=\"250\" height=\"300\" loading=\"lazy\" data-width=\"250\" data-height=\"300\" data-init-width=\"250\" data-init-height=\"300\" data-id=\"1376649\" title=\"blue_raiseaticket_icon\" data-link-wrap=\"true\"><\/a><\/span>Search for:<\/p>\n<h2 style=\"\">Help Desk<\/h2>\n<p style=\"font-size: 17px;\">For any technical issues you have with DocRead please raise a ticket via the support email below<\/p>\n<ul>\n<li><a href=\"mailto:support@collaboris.com\" style=\"outline: none;\">support@collaboris.com<\/a><\/li>\n<\/ul>\n<h2 style=\"\">Other Support Resources<\/h2>\n<p style=\"font-size: 17px;\">We have many other pages, blogs posts and Documents that can help you self serve in getting answers to questions or more information on any aspects of DocRead:<\/p>\n<h6>Support<\/h6>\n<ul>\n<li><a href=\"https:\/\/www.collaboris.com\/category\/knowledgebase\/\" target=\"_blank\" rel=\"nofollow noopener\"><\/a><a href=\"https:\/\/www.collaboris.com\/knowledgebase\/\" style=\"outline: none;\">Knowledgebase<\/a><\/li>\n<li><a href=\"https:\/\/www.collaboris.com\/support\/support-plans\/\" target=\"_blank\" rel=\"nofollow noopener\" style=\"outline: none;\">Support Plans for on-premises versions of DocRead<\/a><\/li>\n<li><a href=\"https:\/\/www.collaboris.com\/support\/migrating-between-editions\/\" target=\"_blank\" rel=\"nofollow noopener\" style=\"outline: none;\">Migration of DocRead between on-premises editions of SharePoint<\/a><\/li>\n<\/ul>\n<h6>Useful Resources<\/h6>\n<ul>\n<li><a href=\"https:\/\/www.collaboris.com\/products\/docread\/documentation-center\/\" target=\"_blank\" rel=\"noopener\">Collaboris Documentation Center<\/a><\/li>\n<li><a href=\"https:\/\/www.collaboris.com\/video-center\/\" target=\"_blank\" rel=\"noopener\">Collaboris Video Center<\/a><\/li>\n<li><a href=\"https:\/\/www.collaboris.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Us<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Our Support There are various resources and tools available to both customers and non-customers for answering your queries, resolving your issues, or simply finding out more about what DocRead can do for you. Our software is compatible with Office365 \/ Microsoft 365 \/ SharePoint online. An on-premises version for SharePoint 2019 and 2016 are also [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"fullwidth-page.php","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - Collaboris<\/title>\n<meta name=\"description\" content=\"This page contains links to various resources and tools available to both customers and non-customers for answering your queries, resolving your issues, or simply finding out more about what DocRead and DocSurvey can do for you\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.collaboris.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"This page contains links to various resources and tools available to both customers and non-customers for answering your queries, resolving your issues, or simply finding out more about what DocRead and DocSurvey can do for you\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.collaboris.com\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Collaboris\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Collaboris\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-18T22:27:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.collaboris.com\/wp-content\/uploads\/2024\/02\/blue_raiseaticket_icon.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Collaboris\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.collaboris.com\/support\/\",\"url\":\"https:\/\/www.collaboris.com\/support\/\",\"name\":\"Support - 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